Product Warranty Information

 

Brand

Warranty Policy

Summit

1 year Parts and Labor & 5 year Compressor

For details on specific warranty issues, please refer to the warranty statement included in your product's user manual, or contact us.

Lanbo, Lanbo Pro

1 Year Parts and Labor

This warranty is extended only to the original end-user purchaser or the person receiving the product as a gift, and shall not be extended to any other person or transferee.

KingsBottle

2 YEAR WARRANTY (INCLUDED): KingsBottle provides a warranty that all wine cellars and beverage refrigerators to be free from defects due to workmanship or material under normal use and service for a period of (2) years from the date of purchase for both parts and labor. (Note: this does not apply to the refurbished units.)

Danby, Danby Silhouette

Danby: Includes a 12-month warranty on parts and labor with in-home service

Danby Silhouette: 24-Month in-home warranty on parts and labor

Omcan

1 year parts and labor

American Chest

2 year replacement warranty for all manufacturer problems or defects

Allavino

1 year parts and labor, 5 year compressor (parts only)

Kegco

Unless otherwise stated, all items carry a 1-year Manufacturer's Warranty. All products are warrantied by the respective manufacturer to be free of defects in material or workmanship, under normal use and operation, for a period of 1 year from the date of purchase. Defective parts, subject to the inspection of the Manufacturer, will be replaced or repaired during the warranty period on a no charge basis. Improper operation due to low voltage conditions, inadequate wiring, accidental damage, or improper use, is the responsibility of the Buyer. All shipping costs related to returning the product to the Manufacturer for inspection will be prepaid by the buyer. Shipping costs will be reimbursed if parts are determined to be defective. Shipping non-defective parts back to the Buyer will be paid by the Buyer. All expenses, losses in revenue, and labor charges arising or originating from the failure of defective parts will be borne by the Buyer.

Prestige Import Group

 N/A

Lenox

The Lenox Replacement Promise ensures if you break your Lenox brand dinnerware or coordinating serveware pieces, we will replace it for FREE. The free replacement applies only to Lenox brand dinnerware and coordinating serveware pieces, provided the replacement is available, and only if breakage occurs during normal use or if an item is defective.


To be eligible, you must register your product below. A photo showing proof of breakage is necessary when requesting a replacement. This program applies only to the registered product owner.

In case of breakage, call Customer Service

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Reed & Barton does not have warranty coverage

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Oneida has a limited lifetime warranty covering flatware breakage due to natural use. For information please contact us 

Hollon Safes

Full Warranty Info Here

 Quality Importers

XIKAR Lifetime Warranty Information

We are proud to offer our lifetime warranty on XIKAR products.  Visit www.XIKAR.com/xi-warranty to request warranty service and we will help you resolve any issue. XIKAR reserves the right to repair, or replace at our discretion. Returned items may be replaced with a refurbished equivalent, depending on the age and condition of the return.

If you need to request warranty service, please visit  XIKAR.com, where you can quickly and easily request warranty service, receive instructions for service and track the progress of the request though all the steps until completion.

  • 1. Create an account and register warranty service requests 24 hours|day, 7 days|week
  • 2. Track your service request online, including delivery confirmation at XIKAR
  • 3. Fast and continuous communication with via email notifications

All Xikar lighters, cutters, hygrometers, humidor and travel cases are eligible for the Limited Lifetime Warranty. Items that have been tampered with or only contain physical damage (scratches or by regular use over time)are not covered under the Limited Lifetime Warranty and will be rejected upon receipt. The customer is responsible for sending the item in to us; once it is received we will send email updates throughout the process.

Ineligible Items: Butane, Boveda, PG solution, Crystal Jars or Bars, shattered ashtrays, and protective sheath covers.

Customers sending in returns from Canada are responsible for the shipping fee to and from our main warehouse; orders that have not been paid in full will not be fulfilled/shipped until payment has been received. Any active returns with an open balance past 1 year will be closed until that customer reaches out for payment.

International returns from overseas (Europe, Asia, Africa, Etc) would need to contact that countries designated distributor for a replacement.

XIKAR RESERVES THE RIGHT TO REPAIR OR REPLACE WITH A REFURBISHED EQUIVALENT OF EQUAL OR GREATER VALUE.
 

PALIO

All Palio lighters and cutters are eligible for the Lifetime Warranty. All returns must be sent in to our main warehouse (Weston, FL) with a $7 processing fee payment (Check or Money Order).

 

CIGAR CADDY

Cigar Caddy travel cases are covered under a lifetime guarantee as advertised on the bottom sticker of the case. Customers would need to reach out to us in order to take advantage of the warranty for repair/replacement. The customer is responsible for sending the item in to us; once it is received we will send email updates throughout the process.

 

HYDRA, DIV PRO, HYGROSET, GET-A-GRIP, SHURIKEN, STINKY, HUMIDOR SUPREME

The above-mentioned Family of Brands have a 1-year warranty upon the original date of purchase. Customer must present proof of purchase in order to take advantage of the warranty program.

Replacement pieces are covered as long as the warranty is still valid on the item (refer to the original purchase date).

 Case Elegance

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, CE will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. warranty is covered up to 1 year from purchase.

 Whynter

one year limited warranty.

 Smith & Hanks

WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions. 

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of Smith & Hanks. This warranty coverage is only valid in the United States and Canada. 

FOR THREE YEARS from the date of sale, the sealed refrigerant system (tubing, evaporator, condenser, and/or compressor) of this appliance is warranted against defects in material or workmanship. This warranty coverage is only valid in the United States and Canada.

 Zephyr

2 years parts, 5 years compressor, 1 year labor

 Liebherr

2 years parts, 5 years compressor

Premium Levella

• Three years Limited Parts and labor Warranty from original purchase date.
• Five years Compressor Warranty from the original purchase date.


Premium Levella ,through its authorized servicers will:
• Pay all costs for repairing or replacing parts of this appliance which prove to be defective in materials or workmanship during the Limited Parts and Labor warranty period.
• Provide a replacement compressor for this appliance in the event that it proves to be defective in materials or workmanship.

Consumer will be responsible for:
• Diagnostics, removal, transportation and reinstallation cost required because of service.
• Costs of service calls that are a result of items listed under NORMAL RESPONSIBILITIES OF THE CONSUMER**

Bey-Berk N/A
Sunpentown Sunpentown International Inc. warrants our products to be defect free in material and workmanship for a period of ONE YEAR from the date of purchase. Defective products may be sent back by the original purchaser or any subsequent owner within the warranty period, with proof of purchase date to Sunpentown Int’l.
Coming Soon! Sunnydaze Decor, U-line, Mele & Co, Stealth Safes, Newair