Product Warranty Information

 

Brand

Warranty Policy

Summit

1 year Parts and Labor & 5 year Compressor

For details on specific warranty issues, please refer to the warranty statement included in your product's user manual, or contact us.

Lanbo, Lanbo Pro

1 Year Parts and Labor

This warranty is extended only to the original end-user purchaser or the person receiving the product as a gift, and shall not be extended to any other person or transferee.

KingsBottle

2 YEAR WARRANTY (INCLUDED): KingsBottle provides a warranty that all wine cellars and beverage refrigerators to be free from defects due to workmanship or material under normal use and service for a period of (2) years from the date of purchase for both parts and labor. (Note: this does not apply to the refurbished units.)

Danby, Danby Silhouette

Danby: Includes a 12-month warranty on parts and labor with in-home service

Danby Silhouette: 24-Month in-home warranty on parts and labor

Omcan

1 year parts and labor

American Chest

2 year replacement warranty for all manufacturer problems or defects

Allavino

1 year parts and labor, 5 year compressor (parts only)

Kegco

Unless otherwise stated, all items carry a 1-year Manufacturer's Warranty. All products are warrantied by the respective manufacturer to be free of defects in material or workmanship, under normal use and operation, for a period of 1 year from the date of purchase. Defective parts, subject to the inspection of the Manufacturer, will be replaced or repaired during the warranty period on a no charge basis. Improper operation due to low voltage conditions, inadequate wiring, accidental damage, or improper use, is the responsibility of the Buyer. All shipping costs related to returning the product to the Manufacturer for inspection will be prepaid by the buyer. Shipping costs will be reimbursed if parts are determined to be defective. Shipping non-defective parts back to the Buyer will be paid by the Buyer. All expenses, losses in revenue, and labor charges arising or originating from the failure of defective parts will be borne by the Buyer.

Prestige Import Group

 N/A

Lenox

The Lenox Replacement Promise ensures if you break your Lenox brand dinnerware or coordinating serveware pieces, we will replace it for FREE. The free replacement applies only to Lenox brand dinnerware and coordinating serveware pieces, provided the replacement is available, and only if breakage occurs during normal use or if an item is defective.


To be eligible, you must register your product below. A photo showing proof of breakage is necessary when requesting a replacement. This program applies only to the registered product owner.

In case of breakage, call Customer Service

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Reed & Barton does not have warranty coverage

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Oneida has a limited lifetime warranty covering flatware breakage due to natural use. For information please contact us 

Hollon Safes

 Full Warranty Info Here

 Quality Importers

XIKAR Lifetime Warranty Information

We are proud to offer our lifetime warranty on XIKAR products.  Visit www.XIKAR.com/xi-warranty to request warranty service and we will help you resolve any issue. XIKAR reserves the right to repair, or replace at our discretion. Returned items may be replaced with a refurbished equivalent, depending on the age and condition of the return.

If you need to request warranty service, please visit  XIKAR.com, where you can quickly and easily request warranty service, receive instructions for service and track the progress of the request though all the steps until completion.

  • 1. Create an account and register warranty service requests 24 hours|day, 7 days|week
  • 2. Track your service request online, including delivery confirmation at XIKAR
  • 3. Fast and continuous communication with via email notifications

All Xikar lighters, cutters, hygrometers, humidor and travel cases are eligible for the Limited Lifetime Warranty. Items that have been tampered with or only contain physical damage (scratches or by regular use over time)are not covered under the Limited Lifetime Warranty and will be rejected upon receipt. The customer is responsible for sending the item in to us; once it is received we will send email updates throughout the process.

Ineligible Items: Butane, Boveda, PG solution, Crystal Jars or Bars, shattered ashtrays, and protective sheath covers.

Customers sending in returns from Canada are responsible for the shipping fee to and from our main warehouse; orders that have not been paid in full will not be fulfilled/shipped until payment has been received. Any active returns with an open balance past 1 year will be closed until that customer reaches out for payment.

International returns from overseas (Europe, Asia, Africa, Etc) would need to contact that countries designated distributor for a replacement.

XIKAR RESERVES THE RIGHT TO REPAIR OR REPLACE WITH A REFURBISHED EQUIVALENT OF EQUAL OR GREATER VALUE.
 

PALIO

All Palio lighters and cutters are eligible for the Lifetime Warranty. All returns must be sent in to our main warehouse (Weston, FL) with a $7 processing fee payment (Check or Money Order).

 

CIGAR CADDY

Cigar Caddy travel cases are covered under a lifetime guarantee as advertised on the bottom sticker of the case. Customers would need to reach out to us in order to take advantage of the warranty for repair/replacement. The customer is responsible for sending the item in to us; once it is received we will send email updates throughout the process.

 

HYDRA, DIV PRO, HYGROSET, GET-A-GRIP, SHURIKEN, STINKY, HUMIDOR SUPREME

The above-mentioned Family of Brands have a 1-year warranty upon the original date of purchase. Customer must present proof of purchase in order to take advantage of the warranty program.

Replacement pieces are covered as long as the warranty is still valid on the item (refer to the original purchase date).

 Case Elegance

 This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, CE will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. warranty is covered up to 1 year from purchase.

 Whynter

 one year limited warranty.

 Smith & Hanks

WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions. 

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of Smith & Hanks. This warranty coverage is only valid in the United States and Canada. 

FOR THREE YEARS from the date of sale, the sealed refrigerant system (tubing, evaporator, condenser, and/or compressor) of this appliance is warranted against defects in material or workmanship. This warranty coverage is only valid in the United States and Canada.

 Zephyr

 2 years parts, 5 years compressor, 1 year labor

 Liebherr

 2 years parts, 5 years compressor

Premium Levella

• Three years Limited Parts and labor Warranty from original purchase date.
• Five years Compressor Warranty from the original purchase date.


Premium Levella ,through its authorized servicers will:
• Pay all costs for repairing or replacing parts of this appliance which prove to be defective in materials or workmanship during the Limited Parts and Labor warranty period.
• Provide a replacement compressor for this appliance in the event that it proves to be defective in materials or workmanship.

Consumer will be responsible for:
• Diagnostics, removal, transportation and reinstallation cost required because of service.
• Costs of service calls that are a result of items listed under NORMAL RESPONSIBILITIES OF THE CONSUMER**
Bey-Berk N/A
Sunpentown Sunpentown International Inc. warrants our products to be defect free in material and workmanship for a period of ONE YEAR from the date of purchase. Defective products may be sent back by the original purchaser or any subsequent owner within the warranty period, with proof of purchase date to Sunpentown Int’l.
ZLINE

ZLINE warranty periods begin from the original purchase date and cover only the original purchaser of the product. The warranty covers all parts and labor (if applicable) for necessary repairs if any part of the product proves to be defective in materials or workmanship. The product must be deemed serviceable via troubleshooting with the ZLINE Customer Service team. All service (if applicable) on ZLINE products under warranty must be performed by ZLINE-approved and ZLINE-certified service providers, unless otherwise specified by ZLINE. Service will be provided during normal business hours.

  • Ranges, Rangetops & Drop-In Cooktops: 1 Year Parts and Service; Limited Lifetime Burners

  • Wall Ovens: 1 Year Parts and Service

  • Dishwashers: 1 Year Parts and Service

  • Microwaves: 2 Year Parts-Only

  • Range Hoods: 3 Year Parts-Only; Limited Lifetime Motor

  • Sinks, Faucets & Shower Systems: Limited Lifetime

  • Cookware & Knives: Limited Lifetime

  • Refrigeration:

    • Counter-Depth: 1 Year Parts and Service; 5 Year Parts-Only Sealed System*

    • Built-Ins: 2 Year Parts and Service; 5 Year Parts-Only Sealed System*

    • Wine & Beverage Coolers: 2 Year Parts and Service; 5 Year Parts-Only Sealed System* *Compressor, evaporator coil, condenser coil, filter drier
Blaze Blaze gas grills have a lifetime warranty that warrants against any defects in the manufacturing and workmanship of the main burners, cooking grids, body, flame tamers, heat zone separators, warming rack, and control valves. While ignition, electronic, and lighting systems are covered for one (1) year after the date of purchase. Grills must be registered within thirty days for the warranty to apply. 
Bull

Grill Warranty Periods

The following parts are covered for one year on all our current gas grill models: The lid, control panel, grease tray, bezels, knobs, temperature gauge, valves, regulator, flex tubes, rotisserie burner, transformer, and all components of the lighting system. The following parts are covered for three years on all our current gas grill models: The manifold, handle end caps, flame tamers, heat shields, and warming rack. The following parts are covered for lifetime on all our current gas grill models: Insert assembly and the grates. The warranty period for the grill burners vary by type: Cast stainless steel burners - lifetime, Welded burners – 5 years, and Porcelain coated burners – 3 years. The warranty period for the charcoal grill is one year on all parts, except for the insert assembly, which is covered for 5 years. The Bel Air grill included a one-year warranty on all parts.

Component Warranty Periods All of the parts for our components/grill carts/ refrigerators/kegerators/drawers/doors are covered for one year with these exceptions: Power Burner - The insert/grates are lifetime covered parts. The manifold/burner are covered for 3 years. Searing Station/Slide in Double Side burner. The grates are covered for lifetime, the insert for 5 years, and the manifold for 3 years. Single Side burner The grates are covered for 5 years and the burner for 3 years. Sidekick 3 The burner is covered for 3 years. 

Pizza Ovens/Islands/Fire Features Warranty Periods All of the parts and construction materials are covered for one year.

Grill Accessories and Grill Covers do not include a warranty period.
Coyote

Coyote Outdoor warrants to the original purchaser at the original site of delivery with proof of purchase of each Outdoor Gas grill/Side burner that when subject to normal residential use, it is free from defects in workmanship and materials for the periods specified below. This warranty excludes grills used in rental and commercial applications. This warranty excludes surface corrosion, scratches and discoloration which may occur during normal use. Itdoes NOTcover labor or labor related charges. There will be shipping and handling charge for the delivery of the warranty part(s).

COMPONENT WARRANTY PERIOD
Cooking Grids (no rust or burn through) 5 years (limited)
Heat Control Grid (no rust or burn through) 2 years (limited
Electric/Plastic Components 2 years (limited)
Ignition systems/Valves 1 year (limited)
Stainless Steel Burners ( no rust or burn through) Limited lifetime
Stainless Steel frame/housing Limited lifetime

Our obligation under this warranty is limited to repair or replacement, at our option, of the product during the warranty period.  The extent of any liability of Coyote under this warranty is limited to repair or replacement.  This warranty does not cover normal wear of parts, damage resulting from any of the following:  negligent use or misuse of the product, use on improper fuel/gas supply, use contrary to operating instructions, or alteration by any person other than a factory service center.  The warranty period is not extended by such repair or replacement.

WARRANTY CLAIM PROCEDURE:

If you require service or parts for your Coyote Grill, please contact our Warranty Service Center for factory direct assistance.  Our hours of operation are 8 am to 4 pm CST.  The phone number is 855.520.1559 and the Fax number is 214.520.1450.  You may also fill out warranty claims online at www.coyoteoutdoor.com.  Please have your model number, serial number and proof of purchase available for any warranty claim.
U-LINE One Year Limited Warranty For one year from the date of original purchase, this warranty covers all parts and labor to repair or replace any part of the product that proves to be defective in materials or workmanship. For products installed and used for normal residential use, material cosmetic defects are included in this warranty, with coverage limited to 60 days from the date of original purchase. All service provided by U-Line under the above warranty must be performed by a U-Line factory authorized servicer, unless otherwise specified by U-Line. Service provided during normal business hours.
Everdure 1 Year Limited Warranty
Heat Grills 1 Year Limited Warranty
Plank & Hide Plank and Hide offers a one (1) year limited warranty on their functional fire pit tables. Labor not included.
Sunnydaze  Our 1-year limited warranty covers any defects in workmanship or material. During your warranty period, we will replace any necessary parts or the entire product if it is proven to be defective for no extra charge.
WPPO WPPO LLC produces and imports ovens; the company provides a warranty for the oven and it's components (the oven’s body, floor, ventilation, finishes, stand, door, internal dome welding and accessories). This warranty ensures that these items do not have manufacturing defects or defects in the materials. This warranty is for a period of one year from the date the oven is shipped. This warranty is not valid if the oven has not been properly installed, operated and/or maintained in accordance with the product’s instructions.
AZ Patio Heaters Our 1-year limited warranty covers any defects in workmanship or material. During your warranty period, we will replace any necessary parts or the entire product if it is proven to be defective for no extra charge.
LeGriddle Le Griddle offers a lifetime warranty on the patented Dual Plate System, which consists of the stainless steel griddle surface and cast iron subplate, against defects in materials and workmanship under normal residential use and conditions. Stainless steel burners are warrantied for five (5) years. All other parts are warrantied for one (1) year. Labor not included.
Evo The limited lifetime warranty on the Evo Grill states the grill shall be free from rust-through on all metal surfaces and shall be free from defects in materials and workmanship under normal and reasonable use from the original date of purchase. The 1 year warranty applies to all electronic components, gas components, accessories, and repair parts including, but not limited to, electronic displays, overlay and membrane switches, temperature sensors, hot surface igniters, computers, transformers, heater elements, relays, igniters, ignition controllers, wiring, switches, encoders, outlets and plugs, gas regulator, gas hoses, and manifold assemblies. Evo promises to replace, at its determination, any product or component that is defective and covered under this warranty for as long as you, the registered original consumer-purchaser, owns the grill. One (1) year labor included.
Masterbuilt Masterbuilt warrants all of its products to be free from defects in material and workmanship under proper assembly, normal use and recommended care for 1 year from the date of original retail purchase. The Masterbuilt warranty does not cover paint finish as it may burn off during normal use. The Masterbuilt warranty does not cover rust. Masterbuilt requires proof of purchase for warranty claim, such as a receipt. Labor is not included.
Brondell

Residential Warranties for Brondell Products

Swash 100, 300, SE400, CL510, CL950, SE600, DS725, IS707, 900, 1200, S101, S102, CL1500, CL1700 LT89/LE89, LT99/LE99, DR801, DR802, EM417, EM617, BL67 & BL97 Bidet Seats

One Year Limited Warranty

  • 100% Coverage of all parts and labor for the entire product for the first year from original date of purchase.

Swash CL825, 1000, 1400, CL2200, LS1800, LS1600, T44 and T22 Bidet Seats

Three Year Limited Warranty

  • 100% Coverage of all parts and labor for the entire product for the first year from original date of purchase.
  • 75% Coverage of all parts and labor for the entire product for the second year from original date of purchase.
  • 50% Coverage of all parts and labor for the entire product for the third year from original date of purchase.

FreshSpa, PureSpa, EasySpa SouthSpa, SimpleSpa Bidet Attachments: Models FS-10, FSW-20, PS-65, PSW-75, LES-10, LH-10, LH-12, LH-20, LH-22, FSR-15, FSR-25, SS-150, SS-250, SMB-15, SMB-25, FSP-150, FSP-250, WS-11 & WS-12

One Year Limited Warranty

  • 100% Coverage of all parts and labor for the entire product for the first year from original date of purchase.

CleanSpa, PureSpa, EasySpa and SimpleSpa Bidets & Bidet Mixing Valve: Models CS-30, CSL-40, CSA-35, PS-90, LES-30, LES-40, SS-201, MVK-10, CSE-37, MBH-10, MBH-37, MBH-40

One Year Limited Warranty

  • 100% Coverage of all parts and labor for the entire product for the first year from original date of purchase.

GoSpa and EasySpa Travel Bidets: Models GS-60, GS-70, GS-84, GS-85, WS-71, PB-45, LES-70

One Year Limited Warranty

  • 100% Coverage of all parts and labor for the entire product for the first year from original date of purchase.

LumaWarm Heated Toilet Seats: Models L60-EW, L60-RW, L60-EB, L60-RB

One Year Limited Warranty

  • 100% Coverage of all parts and labor for the entire product for the first year from original date of purchase.

O2+ Air Purification Systems: Revive, Halo, Source, Balance and Brondell Pro: Models PR50, PH10, P300, P400, and P700BB-W

Three Year Limited Warranty

  • 100% Coverage of all parts and labor for the entire product excluding consumable filters for the first three years from original date of purchase.

O2+ Air Purification Systems: Horizon P200-W

Two Year Limited Warranty

  • 100% Coverage of all parts and labor for the entire product excluding consumable filters for the first three years from original date of purchase.

H2O+ Water Filtration Systems: Models H625, H630, UC100, UC300, RC100, and RC250

One Year Limited Warranty

  • 100% Coverage of all parts and labor for the entire product excluding consumable filters for the first year from original date of purchase.

H2O+ Water Filtration Pitcher: Model H10

Thirty Day Warranty

  • 100% Coverage of all parts and labor for the entire product excluding consumable filters for the first 30 days from original date of purchase.

VivaSpring Filtered Shower Head: Models FSH25 and CFSHD25

One Year Warranty

  • 100% Coverage of all parts and labor for the entire product excluding consumable filters for the first year from original date of purchase.